The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 712 |
| Houston, TX | 471 |
| Philadelphia, PA | 294 |
| Washington, D.C., DC | 255 |
| Seattle, WA | 222 |
| Denver, CO | 198 |
| Atlanta, GA | 197 |
| Salt Lake City, UT | 166 |
| Detroit, MI | 142 |
| Minneapolis, MN | 140 |
| Sacramento, CA | 132 |
| San Francisco, CA | 131 |
| Brooklyn, NY | 125 |
| Indianapolis, IN | 124 |
| Portland, OR | 109 |
| Miami, FL | 106 |
| Boston, MA | 97 |
| Orlando, FL | 96 |
| Pittsburgh, PA | 89 |
| Tampa, FL | 67 |
| Oakland, CA | 64 |
| New York City, NY | 59 |
| Jacksonville, FL | 58 |
| Charlotte, NC | 58 |
| Baltimore, MD | 54 |
| Phoenix, AZ | 43 |
| Nashville, TN | 43 |
| Dallas, TX | 40 |
| Birmingham, AL | 39 |
| San Jose, CA | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Matt Stewart (@PSUstew07) reported fromSandown, New Hampshire@XxjimmybonesxX @Xfinity Worst companu on the planet is @xfinity
- smg.91 (@91_smg) reported
@Ask_Spectrum Fix you’re lame attempt at being online, I’d give COMCAST, my ******* plasma, 50% of my liver, a kidney, my firstborn child to get rid of Spectrum. **** off or kill yourself like the trash service you are, or like maybe make shows available after airing. #imisscomcast
- Kraken for Trump 🇺🇸❤️🇺🇸❤️ (@gratitudeenvoy) reported
@JennPellegrino @EDMATIK FIX-NEWS can F -off. I wish OAN was on my cable network...@comcast
- DJ FrogMan (@Skigday) reported
Big ups to @Xfinity for day 3 of my internet not working
- PooperScooper86 (@PooperScooper86) reported
Yet again, Cox Communications has struck. No stream tomorrow. My appointment with the technician was moved to tomorrow right in the middle of stream. See you Wednesday!PS Do not get your service through Cox. They are the new Comcast.
- Marcus 'Forser' E (@marckus) reported
@CurvyElephant Nothing further they can do? LUL what? Is this the 70’s or something? If it’s an issue, you resolve it, not only for one customer but mostly several since its not at your house. @comcast you better sort your **** out!
- Misunderstood (@NoWordsNeededAL) reported
Playing a game in the 3rd **** cuts off ok update should be done with the internet I guess... start playing again starting the 2nd quarter it does it again.. xfinity if y'all doing ******* scheduled maintenance you could have warned me beforehand so I wouldn't even have been on!!
- Kyle Taylor Lucas 🌹 (Hereditary Chief) (@KyleTaylorLucas) reported
The @ComcastCares fool told me that if I want to resolve my modem issue I could just go into the store! It's a PANDEMIC!!! I'm at-high-risk of contraction & DEATHY - both an ELDER & Native American!
- 420dragon :) oWo (@prettymane666) reported fromPortland, Oregon
God i fucjing hate xfinity so ******* much **** u comcast ****
- Tanya Reeley (@FleurDeLunaMade) reported
@comcastcares I called and canceled my service because I am not working because of covid and I have to move. You are charging a disconnect fee. You don't care about crap!
- Walter (@lifegrd31) reported
@Xfinity it is unacceptable that 1) I can’t talk to an agent when I call. 2) your automated system tells me there is a scheduled outage when there wasn’t according to your agent which I finally reached after 4 calls and 3) I pay a ton of money a month for service with no support.
- Don Seiler 🏒🐘 (@dtseiler) reported
.@Xfinity outage for anyone else in 54220? @comcastcares
- Trevor (@TrevorsBeard) reported
@empireofthekop Ever since Comcast acquired NBC, they’ve be doing any-and-everything to wring more money out of customers. They’re absolutely terrible.
- Walter (@lifegrd31) reported
Thanks @comcast and @Xfinity for ruining my vacation days by your crappy service and customer support. I hope you have the worst year.
- Matt Stewart (@PSUstew07) reported fromSandown, New Hampshire
@XxjimmybonesxX @Xfinity Worst company on the planet
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